McCarron's Piece O' Mind

I found this article on digg today and I had to blog it. I haven't been updating the blog because I'm working on redoing the whole page and making the blog the new main content of PatrickMcCarron.com.

But this had to be brought to people's attentions. I have had quite a few problems with Best Buy that I'll maybe detail at a later point more than likely, involving deception, false advertising and just plain poor customer service. Not only does the store fail, but corporate fails to even apologize for the store's actions saying I'm at fault.

This article linked below details the sales practices of Best Buy in trying to sell you a service plan. I've had good and bad experiences with a service plan. So I know heavily research them and read all the fine print. And don't always jump at them, find a way to play this article's contents back against them. Maybe get yourself a better price on the unit if you accept their service plan by saying you found it cheaper elsewhere. I did this with success at Circuit City with my big screen TV. But of course they value their customers more than Best Buy does.

I recieved this in an email from a friend that currently works at Best Buy. He made a copy up at the logistics counter of his store and emailed it to me verbatim. Being a past employee myself, I would have to say that this is right along the lines of Best Buy's 'tactics'.

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